OMBUDSMAN

The Banco Pine Ombudsman is a direct means of communication between Banco Pine employees, clients or suppliers and the bank's Senior Management, without obstacles or bureaucracies. The team responsible for this area defends the rights and interests of the bank, its employees, suppliers and clients by receiving, evaluating and monitoring the denouncements directed at the Ombudsman, working independently and impartially when analyzing the received denouncements until they are effectively resolved.

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» How it works